BookitForgetit.com was started with basic purpose to enrich the traveller’s experience by providing exclusive and customised tours throughout India. With our Range of Tours, you can be rest assured that you would be discovering Destinations in India in a unique and intriguing way. We have a belief that each traveller has unique needs and Preferences and has different level of expectations from his/her travel, so our offerings can be customised in your own way. We continuously innovate our offerings to enrich the experience of our customers.
We aim to change the travel business by offering Best Inclusions, Limitless Customization and Exceptional Customer Support. No Matter you be an individual traveller, Couple, Family, Group or Hen Travellers we would love to craft your tour as per your specific needs and desires.
Our core beliefs on which we would never compromise on any costs are as follows:-
Customer satisfaction and delight: - We always take a pride in delighting and satisfying our customer by going to whatever an extent possible. In line with that, it is our constant endeavour to enrich our customer’s experience at an end of every interaction. At the end we are open to all kinds of feedback from customer to continuously strive for excellence.
Honesty and Transparency: - What we say is what we do. We keep on engaging with all our shareholders to make your journey a blissful and cherish able for lifetime.
Accountability: - As an organisation also, we have a belief no task can be executed in an efficient way till someone is held accountable for a job. In line with that we assign each and every tour to a specific individual who is held responsible for executing your travel in a better and more efficient way.
Kodaikanal was the worst and the costliest trip of my life...all because of "book it forget it" travel company and travel triangle.
Opposite to their name, they kept on forgetting the things and travel triangle guys also on the same pattern.
Highlights of our trip:-
While booking we asked them we need sedan car with carrier, travel agent confirmed the same thing, when we were about to leave from our home to railway station we called him again and confirmed the same thing , we had asked driver details couple of times he didn't shared those details (we were told that we will get driver details one day before of travelling). He shared us driver details when we were in the train, cleverly approx 7. When we called the driver he told me that he is not having carrier in his car as this is banned in entire Tamil Nadu (not sure if it true or not). When we asked same thing to travel agent he told us yes carrier is not available in car, You didn't tell us that you will be having more luggage.( Can someone please let me know what will be the other meaning of asking car with carrier on top of that)
He forced us to pay extra 6300 rupees for some old model innova car. We got threatened by travel agent like pay 6300 or else deal directly with driver (Driver was from Madurai)
At rameshwaram driver asked to pay 10 k else he will stop the trip. ( We had payed only 2 installments to travel triangle remaining amout was 15k + 6300( additional cab cost, agent told driver to collect the money from us and marked payment as done on portal)
Rameshwaram trip and madurai trip was good as no more places to visit.
On the day from madurai to Kodaikanal driver asked us check out late from hotel as his car is having some issues, he reached hotel to pick us at 12 , on hills car was not able go above 30 35 ,
2.5 hrs journey become 5 hours journey for us. One full day wasted.
For covering all the places mentioned in itinerary driver was asking more money from us and my travel agent was also forcing us to pay extra.
Our Driver got changed 3 times during trip.
Driver who was responsible for trip was not having proper plans to visit we were on same route for 2 days. All our time money energy wasted.
Travel triangle guys also didn't listen to us, they told you directly deal with agent , agent asked us to deal with driver and driver was asking money for everything even for parking which was included in our package.
This was our 4th trip with travel triangle 3 were good and this one was worst. No one was listening to our problems.
Learnings :- don't believe in travel triangle and there agents this is the new way of looting the money from us, as we are out of city and had payed approx 80% of the amount to them.
Note:- while talking to driver he told me that we are the 5th customer who are facing same issue, agent use to write many places to visit in itinerary which is not possible for us to go in same budget.
How can I forget to mention our travel triangle advisor Abhijit...he was of no help worst fellow and worst company to book any trip.
I had the worst experience with Book it Forgot it Travel Company. They are fake.
I was booking a trip to maldives with them and they gave me a quote which i liked and paid 5000 INR for confirmation. Next Day , i was told the property is unavailable and they are refusing to give my money back.
If you every Talk to Tushar Ghai and Sahil Nanda , be careful and never go with them .